Q. Who do I report faults inside my new home to?
Trinity is responsible for the building exterior, structure and shared internal areas and equipment. If you are concerned about any problems relating to these areas, then please report these to our Customer Service Team using our online maintenance request system.
If you have a problem within your individual property then this will be your responsibility. However, most new homes come with a 2 year warranty for defects caused by poor workmanship or materials. If you feel that the problem might fall within this cover, then you should report this to the developers Customer Care department.RETURN TO FAQ’s
Other Maintenance & Repairs questions
- Who checks that the Cleaners and Gardeners are doing a good job?
- How often will the outside and entrance of the building be redecorated?
- Do I need to apply for consent to keep a pet at my property?
- How do I obtain a new key and fob?
- What repairs are Trinity responsible for and what are my responsibilities?
- How do I report a problem?
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
|cookielawinfo-checkbox-analytics||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".|
|cookielawinfo-checkbox-functional||11 months||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checkbox-necessary||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-others||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|cookielawinfo-checkbox-performance||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.